Term of use
Please read these conditions carefully before visiting or shopping on the Website. By visiting or shopping on the Website you (referred to as "you", "customer", "user" or "buyer") acknowledge and agree to accept these Terms and Conditions.
Use of Site: You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian. Subject to the terms and conditions of this Agreement, we hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by replacement-notebook-batteries.co.uk in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.
Ordering:
- When purchasing a laptop battery, you need to carefully check the laptop battery's model, capacity, voltage, appearance, shape, interface location, and location of the fixing screw hole, and provide the correct laptop model. If you buy the wrong battery, you will be responsible for the return shipping and the cost of being charged for re-sending and replacement.
- When purchasing a laptop battery, you need to offer the correct machine model and correct shipping address.
- All order information will be sent to your email , so make sure your email address is 100% correct.
- When you are not sure whether you have bought the right product, you can email us for help.
Order Delay :
- When the product is out of stock or needs to be further checked for correct product information, we will temporarily hold your order and contact you by email.
- We will use technology and big data to identify some orders that may buy the wrong product, but it is not our obligation to identify the wrong order, and consumers are responsible for their own mistakes.
Order Cancelation:
- You can cancel the order before the package is sent. The sign of successful cancellation is the receipt of our ‘order has been cancelled’ email .
- If the package has been sent and it has exceeded the scope of our company's interception of the package, you will have to bear the return shipping fee.
- If the product is out of stock and cannot be restocked, we will actively cancel the order and refund the full cost.
Order Refund:
- Paypal refunds can be processed within 5 minutes after receiving your refund request.
- Credit Cart refunds can be processed within 2 days after receiving your refund request.
- Please make sure that you have reached an agreement with the customer service before refunding.
The received model is different from the picture:
- You should understand that the model you need may have been discontinued, and it is difficult or impossible to find an identical product in the market.
- You should understand: products of the same attribute. The models marked by different foundries are not the same, in fact they are compatible with each other or substitute.
- You should understand: the sales company cannot stock thousands of models.
- Despite this, we will use our years of experience and testing equipment to help you choose the best and most suitable compatible products.
- If the model you need happens to be in stock, we will give priority to the model you need.
Copyrights:
All information and content related to the product on the website, including but not limited to the price, detailed information, size, weight, description and specifications of the product are obtained by manual reference to the supplier or physical measurement of the product. The information provided is not guaranteed to be accurate and complete. Reliable, up-to-date or error-free. Without authorization, you are not allowed to obtain and download the text, pictures and other information of the website for commercial purposes.
Force Majeure
a. fire, act of God, storm, explosion, earthquake, flood, tempest, accident or other natural disaster;
b. war or threat of war, sabotage, insurrection, civil disturbance or requisition;
c. acts, restrictions, regulations, bye laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority;
d. import or export regulations or embargoes;
e. strikes, lock outs or other industrial actions or trade disputes;
f. difficulties in obtaining raw materials, labour, fuel, parts or machinery faced by us or suppliers;
g. telecommunication, transportation, power supply, or system disturbances or failures, or breakdown in machinery resulting in the impossibility of the use of any of the aforementioned.
Contact Us By Email
Contact us by email to answer your questions in detail one-on-one
Email Response time: 2 minutes - 48 hours
Email subject sample: Other problems
Email content sample: Hi, ************?
Contact Us By Live Chat
Contacting us by Live Chat Can answer questions efficiently and in a timely manner.
Live Chat Support hours
Monday to Friday: 9AM - 5PM
Weekends & Holidays: Closed
Live chat
Email (Support/Returns)
( Working Day: Mon- Fri 9:00 - 18:00 )
